Privacy Policy


Hello and welcome to our privacy policy (updated on 24.04.2023)!

We have tried to explain everything as detailed, clear, and understandable as possible, so that you can immediately understand what data we have from you and what happens to your data.

To cut to the chase:

Data protection is very important to us, so it is important to us that we handle your data correctly.

If, despite our efforts, you feel that we are not implementing something according to your expectations, you can always contact our support and we will take care of it immediately.

By the way:

We are legally obliged to have a clear privacy policy. As I said, we would do it anyway because it is important to us personally.

At the same time, there are authorities that are looking for companies that have not implemented data protection correctly. These authorities also read our privacy policy. That's why you will often see a reference to legal sections here, with which we officially show that we are allowed to do what we do.

So don't be surprised: The privacy policy is primarily intended for your information. And at the same time, we have to comply with legal requirements, which is why there are sometimes legal notices.

But now, enjoy reading, if that's even possible!

Your Mixen Team

Contact Information

Here you will find all contact details regarding data protection.

First you will find our contact details here:

Responsible authority within the meaning of data protection law


Andréstraße 1

09112 Chemnitz

Email: team@mixen.app

And here you will find the contact details of our data protection officer:

Contact details of the data protection officer

Dizzweb GmbH / http://www.dizzweb.com.

Data protection officer

Rudliebstr 16

81825 Munich

Email: info@dizzweb.com

Important terms that you should know

Privacy is not a simple topic and sometimes a bit difficult to understand. To understand the individual terms, you can find a link to the official law (GDPR) here.

So if there is a word you don't understand, you can simply look it up and read about it using the link.


As a company and website owner, we are responsible for all data that we process from you. However, like most companies, we do not work alone, but also use services from other companies or individuals. By involving different companies or service providers, it may happen that we disclose personal data for processing. These partners then act as data processors with whom we conclude a contract, the so-called data processing agreement. The most important thing for you is that the processing of your personal data is carried out exclusively according to our instructions and must be regulated by the DPA.

Storage period

Mixen stores personal data only for as long as necessary for the purposes specified in this privacy policy. This applies in particular to the fulfillment of our contractual and legal obligations. If or as long as further storage is legally permissible for certain purposes, we may also store your personal data for further purposes in certain cases. When you close your user account, we will generally delete all stored personal data. However, there are cases in which complete deletion is not possible or not required for legal reasons. In these cases, we will block this information. This is the case, for example, when there are commercial or tax storage obligations, such as those specified in the Commercial Code (HGB) and the Fiscal Code (AO). In these cases, we are obligated to retain this data for tax and financial audits for up to ten years. In certain legally permissible cases, we may refrain from immediate deletion, even if there is no legal obligation to retain the data. This is the case, for example, when the data in question may still be required for further contract processing or for legal prosecution or defense (e.g. in the case of complaints). In this case, the relevant statutory limitation periods are the decisive criterion for the duration of the block. After their expiration, we will then delete the data immediately.

Your rights

According to Articles 13, 14 of the GDPR, we inform you about the following rights related to the fair and transparent processing of your personal data:

1) the right to information about your personal data stored at MIXEN (Art. 15 GDPR), in particular you have the right to information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it was not collected directly from you.

2) the right to correct inaccurate data or to complete correct data (Art. 16 GDPR), the right to delete your data stored with us (Art. 17 GDPR), unless there are legal or contractual retention periods or other legal obligations or rights to further storage.

3) the right to restrict the processing of your data (Article 18 GDPR), which means that we may only store the data but may not use it further.

4) the right to data portability (Art. 20 GDPR), i.e. the right to have selected data that we have stored about you transferred to a common, machine-readable format or to request the transfer to another controller.

5) the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters for this purpose.

6) Right to object (Art. 21 GDPR): According to Art. 21 (1) GDPR, you can object to the processing of data for reasons arising from the particular situation of the data subject. The aforementioned general right to object applies to all processing purposes described in this data protection declaration, which are processed on the basis of Article 6 (1) (f) GDPR. In contrast to the specific right to object, which applies to data processing for advertising purposes, we are only obliged to implement a general right to object under the GDPR if there are compelling legitimate grounds for doing so (e.g. a possible risk to life or health).

7) In the event that we process data based on your consent, you have the right to revoke the consent given at any time. Revoking the consent does not affect the lawfulness of the data processing carried out based on the consent until the revocation.

You can assert the aforementioned rights entitled to you by sending an email to info@dizzweb.com.